Support
We are here to help. Check the frequently asked questions or contact our team.
Frequently asked questions
How do I create a chatbot?
Log in to your dashboard, click "New bot" and follow the creation wizard. In a few minutes your chatbot will be configured and ready.
Can I customise the widget appearance?
Yes. In the "Appearance" tab you can change colours, logo, welcome message, avatar and many other visual aspects.
What file formats are accepted for training?
You can upload documents in PDF, TXT, DOCX, CSV, Markdown and other text formats. The system will automatically process the content.
How do I embed the chatbot on my website?
Go to the "Embed" tab of your chatbot and copy the code snippet provided. Paste it into your HTML before the closing </body> tag.
Is there a conversation limit?
Limits depend on your plan. You can check the details of your current plan from your account settings.
Contact
If you cannot find an answer in the FAQ, our support team is available to help you.
Email: soporte@asistente.cloud
Usual response time: less than 24 hours on business days.
Service status
Check the current platform status:
All systems operational