Documentation
Everything you need to create, configure and deploy your chatbots with asistente.cloud.
Getting started
asistente.cloud allows you to create intelligent virtual assistants in minutes. Follow these steps to get started:
1. Create your account
Sign up on the platform with your email and password. You will receive a confirmation email to activate your account.
2. Create your first chatbot
From the dashboard, click "New bot" and fill in the basic information: name, description and AI model.
3. Configure and publish it
Customise the behaviour, train it with your content and get the embed code to add it to your website.
Chatbot Configuration
Each chatbot is organised into tabs for easy management:
- Configuration: Name, description, AI model, temperature and other general parameters.
- Behaviour: System instructions, assistant personality and response rules.
- Training: Upload documents, add manual text or import web content to train the chatbot.
- Appearance: Customise colours, logo, welcome messages and the widget visual style.
- Embed: Get the HTML/JavaScript code to integrate the chatbot into your website.
Knowledge Library
Chatbot training is managed from the Knowledge Library — a dedicated section where you can create, organise and reuse documents across multiple chatbots. The available training methods are:
- Free text: Write the content you want the chatbot to know directly.
- Files: Upload documents in PDF, TXT, DOCX, CSV or other supported formats.
- Web: Enter a URL and the system will automatically extract the page content.
- Q&A pairs: Define question-and-answer pairs so the chatbot responds precisely to specific queries.
Web sources support automatic refresh: you can schedule how often the system re-imports the content to keep it always up to date.
Tip: A single knowledge base can be shared across multiple chatbots. Updating a document automatically benefits all linked chatbots.
Analytics
The Analytics dashboard lets you monitor the usage and performance of your chatbots in real time:
- Conversations and messages: total interactions for a selected period.
- Top topics: the most frequent query categories from your users.
- Filters by chatbot and date range for detailed analysis.
Embedding on your website
Once your chatbot is configured, you can easily integrate it into any web page.
Copy the code snippet from the "Embed" tab of your chatbot and paste it before the closing </body> tag in your HTML.
Key features
- Text to speech (TTS): The chatbot can read its responses aloud.
- Speech to text (STT): Users can dictate their messages by microphone.
- Suggested messages: Shows starter questions to guide the user.
- Follow-up questions: Automatic suggestions after each response.
- Source citations: Shows the sources used to generate the response.
- Emoji reactions: Allows users to react to messages with emojis.